BFit General Terms and Conditions

  1. It is your full responsibility to inform your trainer and BFit “The Company” of any difficulties you perceive or experience as well as any changes to your physical or medical condition.
  2. Clients are encouraged to ask questions about future procedures, risks or benefits to be expected from following designated programs and workouts. Clients are asked to voice any reservations or concerns and ask the trainer for explanations and clarification.
  3. You are entitled to receive due care and attention from the trainer and will be given every opportunity to receive the bookings and services you require.
  4. Every participant in a Class/Training Session hereto warrants that to the best of their knowledge and belief they are suffering from no physical disability or illness that could affect their ability to exercise, and further warrants to advise the Instructor/s if, in future, they suffer from such disability or illness and agrees to indemnify the Instructor in respect of any disability or illness whether suffered in the class or otherwise.
  5. BFit accepts no responsibility for any loss, damage or injury to any participants/non participants.
  6. BFit accepts no responsibility to the personal property of any participant/non participant (or to any person accompanying whether by invitation or otherwise) and whether such loss, damage or injury is caused directly or indirectly by the Instructor.
  7. Sessions must be booked and paid for via the BFit app or in advance by cash or via a debit card transfer before commencement.
  8. All cancellation within 24 hours of the start of the session will be charged the full cost of the booking unless there are extenuating circumstances.
  9. If you’re late for your session, your session time will be reduced accordingly. If you’re more than 20 minutes late for your session, the session may be cancelled and marked as redeemed
  10. The time slot for any session that is late cancelled will be made available to other BFit clients and the client will no longer be entitled to that session time.
  11. If for any reason we need to cancel your booked session with less than 24 hours’ notice, or your instructor is more than 10 minutes late for your session, you will receive a replacement session free of charge
  12. Clients who do not attend sessions without informing the instructor before the start of the session will be charged in full and will not be offered the opportunity to move the session. This is deemed a “no show”
  13. BFit reserves the right to cancel pre-booked sessions for clients who BFit deem to be holding prime booking times but cancel their sessions on a regular basis. Clients will be notified of this at least one week in advance of any changes.
  14. Any block of sessions purchased are non-refundable and must be used within 6 months of initial payment date. In the event illness inhibits continuation (medical certificate required) we will allow any remaining sessions to be used at the point the client is medically fit to resume the program. In addition once booked all sessions must be redeemed within 14 weeks of the commencement of the first session (unless with prior consultation).
  15. Please note: All online training programmes remain the intellectual property of BFit and will expire one week after completion of the programme unless renewed or another programme undertaken.
  16. The purchase of any course of BFit products is deemed acceptance of these T&C’s. BFit reserves the right to change these terms and conditions at any time without prior notice. In the event any changes are made, the revised T&C’s will be made available via the website.